Each day, there are a growing number of fashion and lifestyle brand names that appear in online shopping. Others may not be genuine, while some are. Lyxa Melbourne, a newly-emerging online store, is attracting attention.
This article reviews Lyxa Melbourne in detail, including its background information, product offerings, trust scores, customer feedback, delivery processes, and overall reliability. This in-depth, 2,500-word article will help you to make a more informed purchase.
Lyxa Melbourne
Lyxa Melbourne aims to be a contemporary Australian fashion and lifestyle company, offering clothing and accessories as well home decor and beauty products. The site focuses on minimalist, ecoconscious, luxury-inspired, and affordable designs.
The website looks professionally designed – with its pastel colours, clean layout and stylish product images. It is important to note that polished visuals by themselves do not guarantee credibility.
Website Overview
- Website URL: lyxamelbourne com
- Domain Age : Approx. 1 year old (as per 2025).
- Clothing, Accessories, Home and Beauty
- Melbourne, Australia
- Payment Methods Credit/Debit, PayPal(claimed), Apple Pay
- Return Policy: 30 days (terms unclear)
- Customer Support only available through contact form. No telephone number
- The website’s claim that it is operated from Australia raises some red flags. It lacks a verified business location, generic stock photographs, and an active social media presence.
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Product Range
Lyxa Melbourne sells items across several categories:
- Women’s Fashion: Dresses, tops, outerwear, and loungewear
- Menswear: Casual and formal items
- Accessories include bags, sunglasses, and jewellery
- Home decor: candles, textiles, and minimal art
- Beauty: Body scrubs and skin serums
The descriptions of products are usually lacking essential details, such as the type of material, country origin or instructions for care, which is rare in a professional ecommerce store.
Pricing Analysis
Most products offer significant discounts, sometimes up to 50% off similar brands. While discounts may attract customers to a business, permanent deep discounts could indicate a dropshipping or scam model.
Example pricing:
Linen dress for $34.99
Luxury handbags for $29.99 (stock photos match AliExpress listings).
Checking for Legitimacy and Trustworthiness
Domain & registration
The domain lyxamelbourne.com is new and therefore less trustworthy. Scam shops create short-lived sites to exploit seasonal shopping spikes.
Contact Information
The site has no phone number or physical address. It only relies on an email to contact the customer service department. This is a major warning sign.
Transparency by the Company
No mention is made of a company’s official name, ABN Number (Australian Business Number), tax ID or its actual location.
ScamAdviser Report
ScamAdviser awards Lyxa Melbourne with a low score of trust, which indicates potential risk.
Check details here: ScamAdviser com/check-website/lyxamelbourne com
Below are some reasons why you may receive a low rating.
Hidden domain ownership
Recent domain creation
There is no user feedback
Suspicious discounting behavior
Customer Reviews
Customer feedback across independent platforms varies from mixed to negative.
Positive feedback (minority).
- The dress I ordered arrived 3 weeks after ordering it. It looks nice for the cost.
- “Good packaging. However, the size is smaller that expected.”
Negative Feedback:
- “I’ve never received my orders, and I haven’t heard back from customer service.”
- PayPal refunded my money because of a fake tracking #.
- The pictures of the products are totally different.
- Email replies are unhelpful and generic.
There are no verified Google reviews, Facebook reviews, or Trustpilot reviews. This could indicate that the brand has fabricated or manipulated its online reputation.
Performance & Security
This site does use HTTPS encryption to protect data transmission, but not its trustworthiness.
Technical Checks Reveal:
- Hosting on shared services is commonly used to host temporary or inexpensive websites.
- No third-party rating badges for Norton, McAfee or TrustPilot
- The same products are found on multiple e-commerce websites
Social Media Presence
Lyxa Melbourne claims it represents Melbourne’s lifestyle. But the company has no Instagram, TikTok and Facebook accounts. Existing social media accounts display stock images, and there are few real users. This weakens brand authenticity.
Shipping and Delivery
Some users complain about slow delivery or none at all. Packages are often shipped from China and Hong Kong instead of Melbourne, as advertised. When shipping packages, they often come from China or Hong Kong and not Melbourne as advertised.
Return and Refund Policies
Site lists a return policy of 30 days, but customers’ experiences indicate:
- Returns to the US are costly, as they must be sent out of the country.
- Customer support is not responsive.
- No clear policy for damaged or missing goods
Patterns are the same as drop-shipping scams, which rely on low-cost overseas fulfillment.
Pros and Cons
Pros
- Stylish website design
- Variety of affordable products
- Secure payment page using HTTPS
- Some buyers did receive orders
Cons
- Recent and low trust domain
- No contact information or details of the company
- Missing or fake orders
- Unverified products origins
- Poor after-sales services
- Negative external evaluations
- Possible drop-shipping operation
- Refund and privacy policies unclear
Comparing the Brands
Lyxa Melbourne doesn’t measure up to Australian brands you trust (The Iconic, Assembly Label, Frankie’s Melbourne).
- No Transparency
- Poor communication
- Unverified customer Protection Systems
Expert Recommendation
Proceed with extreme caution if purchasing from lyxamelbourne com is your intention. Always:
- PayPal protects your information
- Get started with small orders
- Take screenshots of the product pages
- Verify shipping times and return addresses
- Contact customer service before you buy
Frequently Asked questions (FAQ )
1. Is Lyxa Melbourne a real Australian company?
Unlikely. Australian records contain no ABN.
2. Can I safely make payments through their website
Secure HTTPS, but no guarantee of delivery.
3. Do they sell genuine luxury items?
No. All images of the products on this website are stock photos or duplicates from other sites.
4. What is the address to return?
Returns to the UK are difficult, as many people live in China.
5. Can I get a full refund?
The refunds process is difficult and often not smooth.
6. What’s ScamAdviser’s Trust Score?
Low: proceed with caution
7. What alternatives do you recommend?
Try online Australian shops such as The Iconic Cotton On Showpo.
Final Verdict
Lyxa Melbourne has a high risk and is potentially fraudulent based on its website structure, feedback from users, and ScamAdviser ranking. While some customers may have received the items, many report missing orders as well as unresponsive service.
It is best to choose a verified ecommerce site with real user feedback instead of lyxamelbourne.com.